Other leading predictors of turnover include job insecurity and reorganization, high levels of innovation (as in, companies that move so quickly that they burn out workers), failure to recognize employee performance, and poor response to Covid-19.įailure to recognize performance could mean high performers don't feel they're being rewarded for their efforts, or they feel that low performance is being tolerated. Sull says those differences can indicate how much company leadership, not just what's going on in an industry, plays a role in work culture and turnover. In aerospace and defense, for example, Boeing lost 6.2% of employees from April to September compared with SpaceX, which lost 21.2% of its people.
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Industries with the highest rates of attrition from the research are apparel retail (19%), management consulting (16%), internet (14%), enterprise software (13%) and a four-way tie across fast food, specialty retail, research hospitals, and hotels and leisure (which all saw 11% rates of attrition).īut employers within each industry also varied widely in their turnover rates. But signs of toxic work culture are making people walk away. "People may grumble about their workplace being bureaucratic or feeling siloed, but they still don't leave," he tells CNBC Make It. What's significant is that toxic workplace factors lead to a "stronger reaction" - quitting - more so than other bad work issues, says lead author and MIT senior lecturer Donald Sull. From those reviews, the most common ways employees described toxic culture at their company were through a failure to promote diversity, equity, and inclusion workers feeling disrespected unethical behavior or low integrity abusive managers and a cutthroat environment where they felt colleagues were actively undermining them.
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